Intercom

Engagement and Retention Tools for Your App or Website

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A fundamentally new way to communicate with your customers

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

Features

Live customer data
Rich user and company profiles
Real-time customer segments
Email and in-app messages
Auto-messages based on time or behavior
Custom email templates
Rich, personalized message composer
Performance metrics
Event tracking
A/B testing
Web & mobile compatibility
APIs and webhooks

Read Adrian Mott's answer to What is Intercom vision for the product? on Quora

What Users Say

‘There’s no doubt, the future of Internet business is much more personal. Help us say goodbye to, ‘Dear valued customer, your ticket number is x’, and say hello to more, ‘Hey Tom, your new shoes in the right size are on their way” VP of Product, Intercom

App Tools

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Intercom