An Online Ordering System Will Stop Your Restaurant Losing Customers
It’s time to get ahead of your competition. Start free.*
✓ Take orders and payments for table service and takeaway
✓ Zero commission means you keep 100% of profits.
✓ Adhere to new UK track and trace laws
An Online Ordering System Will Stop Your Restaurant Losing Customers
It’s time to get ahead of your competition. Start free.*
✓ Accept orders through an app, your website, and Facebook Messenger.
✓ Zero commission means you keep 100% of profits.
✓ Easy setup: Get your first order in days
Why use our online ordering system?
Fully branded mobile app
Accept app, online and Facebook orders
Don’t pay a penny in commission
Get in touch to discover how to grow your business with our online ordering system
Build an online customer base and watch sales grow
Customers now expect flexibility in how, when, and where they order food.
Online ordering systems help you sell more to existing customers.
And helps you find a whole new audience.
Cross-platform ordering simplifies purchasing
Multiple ordering methods means 3x more sales opportunities.
Customers can order delivery from their phone while at home or work.
In your restaurant, offer table service via your app.
Easy payments ensure no lost revenue
Various payment options let customers pay how they want.
Process transactions in-app and online via credit card or PayPal, or let people pay cash on pickup or delivery.
Customers can create accounts to save their card details and make repeat ordering simple.
Get in touch to discover how to grow your business with our online ordering system
Own the relationship with your customers
Takeaway aggregator apps act as middlemen making it difficult to connect with your customers. A restaurant ordering system provides direct contact with those who buy from your business.
Get complete control over your messaging, offers, and customer data.
Go further by using a loyalty scheme to build long-term relationships.
Avoid profit sapping aggregators fees
You lose up to 30% commission on orders made through aggregators like Just Eat.
This is incredibly high amount given the low margins at many restaurants.
Online food ordering for restaurants makes these fees a thing of the past—you keep all your profits.
Avoid profit sapping aggregators fees
You lose up to 30% commission on orders made through aggregators like Grubhub.
This is incredibly high amount given the low margins at many restaurants.
Online food ordering for restaurants makes these fees a thing of the past—you keep all your profits.
Use customer behavior data to drive marketing
Our online ordering system provides crucial insight into how customers buy on your platform.
Use this information to push products and create effective deals for different customer segments.
Offer families discounts on desserts, while promoting drinks to young professionals.
Get in touch to discover how to grow your business
Seamless communication with the kitchen
An Android-powered wireless printer* integrates with your online ordering system.
When a customer makes a purchase, your kitchen will automatically receive a ticket.
Staff are freed up from operating phones, and the automated process reduces the chance of missed orders.
*not included in package, sold separately, purchased directly from supplier
Advanced multi-location support
Restaurants with multiple venues can create menus and separate ordering systems for each one, accessible within the same app or website.
Customers can easily find the correct location to order from, and purchases are routed to the relevant location.
Built-in Track and Trace Compliance
Reduce the hassle for customers by collecting details automatically when they make an order.
Remove the need for a separate track and trace process.
Quickly demonstrate compliance with mandatory regulations.
Get in touch to discover how to grow your business
Case Studies: How AppInstitute is Driving Restaurant Success
£100,000 Revenue in 12 Months: The Chippy Antrim
“The app attracts a lot of attention from our customers!”
Joanne Graham – Owner of The Chippy Antrim
Increased Sales
Bought in over £100,000 in revenue in 12 months
Improved Loyalty
72% of app users order at least twice a month
App Downloads
1,200+ downloads
540 Downloads in First Ten Days: Raglan Road Bar
“So many customers have commented on how much they love the process of app ordering.”
Ged Dowling – Owner of Raglan Road Bar
Rapid Customer Adoption
The app was downloaded 540 times in its first ten days.
Substantial Sales
During this period, the app brought in £10k.
High Average Order Value
The average customer order was £12.53—an excellent return for a bar.
Get your online ordering system today
Zero up-front cost. Pay monthly.
Get your online ordering system today
Zero up-front cost. Pay monthly.
Book in a call with our team to discuss your online ordering system
Frequently Asked Questions
An online ordering system is software that lets restaurants, coffee shops, or bars accept orders online. The platform allows customers to choose and pay for food and alerts the kitchen when an order is made. The system typically involves a website and mobile apps.
Creating an online ordering system for restaurants is easy. Here’s how:
- Choose an ordering platform with both desktop and mobile options.
- Upload your menu and prices, and select payment options.
- Go live with your product and promote it in your venue and on social media.
Customers download your app or access your ordering platform via a browser. They then choose the food and drinks they want before paying for it in-app or via cash, on pickup or delivery. Once the order goes through, the kitchen is alerted and they can prepare it.
Here are ten benefits of online ordering:
- Streamlines your restaurant’s ordering processes
- Gives customers more ways to buy
- No more missed phone orders
- Staff have more time to focus on food
- Helps your restaurant stand out from the competition
- Convenient ordering can mean more sales and revenue
- Access to customer purchase data
- Easy to attract repeat buyers
- Can use for delivery, takeout, or table service
- Powerful marketing platform
The best online food ordering system will depend on your exact needs. Nonetheless, the most useful will typically have the following features:
- Multiple ways of ordering, such as via an app, browser, and Facebook Messenger
- Accept various types of payment
- Enable takeout, delivery, or table service
- Have the same menu and options as ordering in-restaurant
- Be easy to set up
- Affordable monthly cost
- Provide access to customer data
- Encourage repeat orders through rewards and coupons
- Allow customers to save addresses and payment information
- Work with all mobile operating systems
- Allow easy contact between customers and the business
Online ordering is a great method because it automates the buying process. Customers have access to your full menu online, and they can pay using their card. It also frees up restaurant employees from having to operate the phones, as well as ensuring orders aren’t missed.
Mobile ordering lets customers browse restaurant menus and make purchases via an app on their smartphones. It’s a super convenient way of ordering, as customers can buy on the go without having to make a call or load up a computer.
Mobile ordering works by letting customers buy from your restaurant via their smartphone or tablet. They can browse your menu and then purchase from within the app. Your kitchen is then alerted and they can begin preparing the order.