In the competitive world of coffee shops and cafés, retaining loyal customers is just as important—if not more so—than attracting new ones. Repeat customers are likely to spend more, provide invaluable word-of-mouth marketing, and become the backbone of your business. Here are five effective strategies to increase customer retention at your coffee shop or café….
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In today’s competitive business environment, customer retention is more important than ever. A well-designed loyalty program can be a game-changer, helping businesses to increase repeat visits, boost sales, and build long-lasting relationships with customers. With numerous options available, choosing the right loyalty program can be daunting. In this article, we provide an in-depth comparison of…
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There are many things that make your shop special: the decor, the menu, or maybe the special blends of coffee that you brew. But sometimes it can be difficult to maintain a certain level of customer loyalty, simply because there are so many other coffee shops out there. So, how can you build customer loyalty…
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If you are looking to write a coffee shop business plan, you have come to the right place. A coffee shop business plan is an essential tool for coffee shop owners or people who want to open a coffee shop. A business plan will help you plan your strategy for success and act as a…
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Starting a coffee shop business is never easy. But, it is manageable if you have a good idea and a clear plan. In this article, we’ll look at how to open a coffee shop and the steps you need to take to be successful in your new business venture. From choosing the right location to…
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Coffee shops need an effective marketing strategy to attract new customers and keep existing ones coming back for more. The good news is that people love coffee, so you’re at an advantage when it comes to attracting people to your business. You just need effective coffee shop promotion ideas to point consumers in the right…
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Opening a coffee shop is a challenge if you’re new to running a business. But it’s also a great opportunity. In the U.S. alone, annual sales in the industry come in at around $45 billion, and plenty of people start successful coffee businesses every year. But, before you think about industry domination, you need to…
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Most big coffee shops now have an app. That’s because successful brands know that apps enable features customers love, such as mobile-order-ahead, takeout, contactless ordering, loyalty schemes and coupons. In this article, we’ll look at seven great coffee shop app examples to provide inspiration for your own. While the first five apps are from big…
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Halsey’s Deli and Eatery has a history that goes back to 1854. With a track record of adapting to new times, the company recently decided it was time to invest in an app. This resulted in 400 downloads in just six weeks, and now 40% of all orders come through the app. Historic Business Looking…
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In many ways, coffee shops are well-placed to succeed despite social distancing. Hot drinks are easy to package and sell to take away, which means business can continue even with measures in place. However, there are still challenges. The closure of many offices and shops means that there is less footfall than usual, something that…
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